COVID-19 and Our Committment to Health and Safety
Engcomp is committed to the safety of our community, employees, clients, and vendors and want to provide assurance that we will try to maintain business as usual during these uncertain times. With a focus on safety and maintaining our clients’ expectations of continued service delivery, our offices will remain open; however, we are taking steps to address the current and developing COVID-19 situation.
Engcomp is implementing the following precautionary steps to reduce the impact of this situation:
MONITORING
We continue to monitor health authorities' websites, and media outlets to stay aware of the fast-changing impacts of the COVID-19 pandemic.
IN-OFFICE MEETINGS & WORKPLACE CONTAINMENT
Following health authorities’ advice, we have implemented social distancing practices, increased sanitization procedures for our offices, and readily circulated information to our employees on taking precautions to contain the spread of the virus.
We are encouraging staff to use technology to diminish the need for face-to-face meetings when possible. When face-to-face meetings are required, we are encouraging our staff to not shake hands and minimize or postpone face-to-face lunches.
SELF-QUARANTINE & WORK-FROM-HOME POLICIES
Out of an abundance of caution, all employees have been advised to stay home and self-monitor if they, or their family are experiencing any of the symptoms of COVID-19. We have advised they cease in person interaction related to their work duties until either (1) a healthcare provider examines them and confirms that they do not have COVID-19, (2) that their self-monitoring period confirms that they do not have it, or (3) a healthcare provider diagnoses them with COVID-19 and then clears them to return to work after the quarantined period.
We have implemented a work-from-home policy and are taking steps to ensure that staff who are self-quarantined, experiencing influenza-like symptoms or are without childcare have the necessary IT equipment and support to work remotely from home.
TRAVEL
We have stopped business air travel and are strongly recommending extreme caution to employees undertaking personal domestic and international air travel. Those traveling to countries with reported high levels of COVID-19 will be asked to self-quarantine for 14 days upon their return.
IN-OFFICE CLIENT MEETINGS
As previously stated, we have implemented social distancing measures. In addition to postponing or decreasing the number of internal meetings, we are encouraging virtual meetings with clients in lieu of in-person meetings.
We are working diligently to reschedule or modify all existing face-to-face meetings to reduce the spread of the virus. If a member of our team has not done so already, someone will be in contact as soon as possible.
SITE MEETINGS & VISITS
Our technical staff engaged in site visits and site reviews have been asked to call ahead to the site of the work to ensure that the site is still open, and that there are no restrictions preventing the site visit and/or review to occur. Once on site, they are encouraged to only engage with the authorized site representative and avoid any contact with other site staff and sub-contractors.
SERVICE CONTINUITY
To ensure a seamless delivery and quality of our firm’s services, we are encouraging enhanced communication amongst our teams so that if a team member has to quarantine, there will be additional resources available to cover for them.
We aim to provide you with the same level of service and continuity on all projects with minimal disruptions. However, considering recent events our main concern is the health and safety of our families, clients, and the community—additional steps to a healthy workplace may be implemented and we promise to keep you updated.
Your patience and understanding as we adapt our business practices in response to the COVID-19 pandemic is greatly appreciated. If you have any questions about the steps we are taking, feel free to reach out to a member of our team at any time.
Sincerely,
Your partners and friends at Engcomp